Your inputs
Agreed supplier enquiries, relevant invoice or order records, approved response guidance and the people responsible for exceptions. Access would be limited to the information needed for this job.
Clerq Agents / Supplier enquiries
Supplier questions,
ready to answer.
A proposed agent to organise supplier enquiries, gather supporting information and prepare replies for your team to review.
Part of our first agent range. Enquire about availability and suitability for your business.
See the work
From incoming question
to reviewable draft.
Fictional sample output. All names and records below are invented for this illustration.
Payment-status enquiry: Example Supplier
- Incoming request
- “Could you confirm the status of invoice EX-104?”
- Source check
- The fictional invoice register contains EX-104, marked “awaiting internal approval”. No payment confirmation is supplied in this example.
- Exception to resolve
- The records do not establish a payment date. Ask the invoice owner to confirm the next step before replying.
- Draft reply
- “Thank you for checking. Our records show invoice EX-104 is awaiting internal approval. We are checking its status with the responsible colleague and will update you when we have confirmation.”
- Review required
- Check the invoice match, record freshness and wording. A person approves and sends the reply.
The proposed agent would flag missing or conflicting records. It would not invent payment dates, commit to payments, change bank details or send replies autonomously.
A defined job
What goes in.
What comes back.
Your outputs
A request summary, matched supporting records, a draft response and any gaps requiring attention. Your team retains the decision about what to say and when to send it.
Cadence and tools
Proposed operation is on request or in an agreed daily batch. Email, accounting and shared-file compatibility must be checked before quoting; no specific integration is promised here.
Fit and boundaries
Best suited to repeated questions with accessible records. Disputes, unclear invoice matches and changes to payment instructions would be referred to your existing approval process.
Getting started
Configure the job.
Test the exceptions.
We would agree the enquiry types, source access, matching rules and review owner, then test representative requests and missing-record cases with your team before agreeing use.
The proposed package is a defined enquiry workflow configured for your business. Availability, scope and setup fees are quoted before commitment. Software costs, running costs and ongoing support are identified and agreed separately.
Setup would also define which records count as current, how uncertain matches are handled and when a request needs escalation. The handover would document those choices so your team can check the draft against its sources and keep the process consistent.
Need a wider process? Explore a bespoke workflow build, or compare the Clerq Agents range.
Discuss this agent
Which supplier questions
keep coming back?
Tell us the enquiry types and tools involved. Describe the process only; do not include confidential records or documents.
Free introductory conversation, no obligation. We will confirm availability and fit.
Prefer email? stephen@aiclerq.com.